Real, practical help with life and admin in Geneva, from someone who knows the system inside out.
From daily admin to housing and relocation support, appointments, errands, driving exam assistance, IT help and websites. Practical, local support and trusted recommendations for all the time-consuming tasks in Geneva.
I'm Louise, a Geneva local and Filipino-Swiss, fluent in French and English, with over 20 years of experience supporting expats, newcomers, busy individuals, and people preparing to leave Switzerland. I bring a unique mix of administrative expertise, humanitarian experience, consultancy, staff counselling, and practical everyday assistance — offering clear, fast, human support for anyone who needs help navigating life and administration in Geneva.
My background includes:
✨ Relocation & assistance across Geneva for private clients — housing support, régie procedures, paperwork, settling-in tasks, daily logistics, personalised help and help with driving exam preparation.
✨ Consultancy & staff counselling with UNAIDS — providing confidential, practical guidance and support to staff, helping navigate personal, professional and administrative matters.
✨ Treasurer of the Caravane de Solidarité — overseeing finances, coordination, operational organisation and humanitarian convoys.
✨ Medical coordination (SOS Médecins, Genève Médecins) — organising complex medical emergency calls, liaising with institutions and medical professionals and ensuring smooth and timely operational follow-up.
✨ Repatriation management in Switzerland and abroad (Swiss Medical Assistance, Mutuel Assistance) — coordinating medical and logistical repatriations with care, precision and cross-border communication.
“We started using Louise's services when we were around three months before moving back to the UK from Switzerland. We needed help with all of the admin that goes with an international move and the process of getting set up in a new country. We especially needed assistance with navigating Swiss bureaucracy, especially because our French was far from fluent. Louise has always been consistently professional, she is extremely responsive and she goes to extreme length to provide the very best possible service she can. She also thinks outside of the box and advised us on what we may need to think about. She is able to understand the nuances of Swiss life, and to approach communication with authorities and other organisations in a way that helped us to navigate the issues we found with cultural understanding. I even had a small misunderstanding with our régie over a bill and Louise handled it quickly and professionally, without any complications. Louise is also extremely pleasant to deal with, is very personable and very calm when dealing with matters that can be potentially stressful. I would thoroughly recommend working with Louise!”
“I was able to get efficient and friendly support from Louise, to resolve an issue with my car, thanks to her extensive and reliable network of contacts. I can recommend her services to assist people new to Geneva, or even people ‘not new in town’, but who just don't have the time or know-how to deal with certain aspects of Geneva life.”
“Louise has been incredibly helpful. When I needed a handyman in Geneva to replace a ceiling light, she quickly found someone who spoke English, was reliable, reasonably priced, and did a great job. She has also been a great driving companion, helping me become more familiar with local exam routes, understand the test procedures, and pick up practical tips for the driving exam. It can be surprisingly difficult to find trustworthy local services in Geneva, especially as an expat, so having someone like Louise who knows the local market and can recommend the right people is a huge help. I would absolutely recommend her and would be very happy to use her help again.”
“I had the privilege of working with Louise for more than seven years at the Caravane de Solidarité, where she served as our treasurer with exceptional dedication and integrity. Louise consistently went far beyond her official role: she coordinated a full humanitarian convoy to Ukraine during the early days of the crisis, and she was a key operational force during the massive COVID‑19 distribution efforts. Her ability to stay calm, organised, and solution‑driven under pressure is remarkable. Louise is someone who sees what needs to be done and does it — thoroughly, responsibly, and with heart. Her sense of duty, her precision in managing finances, and her talent for coordinating complex logistics make her an invaluable asset in any mission. Anyone who works with Louise quickly understands her reliability, her professionalism, and her genuine commitment to helping others. A person you can trust without hesitation.”
“Louise a rendu ma relocalisation de la Suisse vers les Philippines étonnamment simple. Après 10 ans à travailler à Genève, j’avais pourtant accumulé une quantité de démarches et de formalités, et elle a tout géré avec calme et efficacité. Même si je parle français, je n’avais ni le temps ni la connaissance locale pour comprendre les raccourcis administratifs ou les étapes essentielles du déménagement. Louise, elle, connaît parfaitement le terrain. Elle continue aussi de s’occuper de mon bien dans la région de Genève et gère tout lors de mes retours — réservations, coordination, organisation, et tous ces petits détails qui facilitent vraiment la vie.”